Frequently Asked Questions

Below are some frequently asked questions and answers.If you need customized dresses, please contact us directly.

We accpet wholesale orders and OEM orders only, no retail orders accepted. Just send us your design techpack or photos, the sizes, color and quantity you need, and your preferred shipping method, we will reply you with the total cost and processing time. After everything confirmed, we will send you proforma invoice to process the order.

As low as 100 piece per style. We can control the entire production process to ensure small orders are also finished well on time!

For the order of stock items, we can send out in 3 days. Usually sample order takes 3~7 business days. Bulk order usually takes 12 to 25 days, it depends on your order quantity and the design.

We accept payment via T/T bank transfer, Western Union,Union Pay and Moneygram for international payments. For the currency, we accept USD, EUR, GBP, AUD, CAD, JPY, SGD, HKD, CNH.

We will handle your order once we got your payment. The information needs you to confirm will be sent to your email or whatsapp timely. We will follow up with all your concers and feedback to you daily.

We can arrange shipment for you by express, air cargo or sea cargo. Through our partner freight forwarders, you can significantly save on freight charges. Our shipping methods includes Air Mail, Special Airline, EMS / DHL / UPS / FEDEX / TNT, By Air, By Sea. We will offer you the best shipping rate.

Beyond tailoring brand clothing to match your specific requirements, we can further assist with the customization of tags, labels, packaging bags and boxes.

Contact Form

Email us directly with your design techpacks, order qty & requirements to get quotation in 24 hours.

Email: sales@joyagarment.com
Mobile/Whatsapp: +86-13360456452
Worktime: Mon – Sat / 9:00 – 18:00